9 Questions You Need To Ask A Recruitment Agency!

By Melissa Coutts September 17, 2021 | Posted in Our Blog

By Melissa Coutts September 17, 2021

Recruitment agencies in many ways are the perfect match makers.

We connect candidates with the right jobs and companies. We’re like a dating site, except without all the cringey first-liners, catfish photos and awkward conversations about exes.

And, like dating, there are some important questions to ask recruitment agencies, whether you’re a company looking for expert recruitment services or a candidate looking for help with their job search.

Here are some examples, which we’ve broken into categories:

  • First, questions organisations need to ask recruitment service providers when looking for staffing and resourcing support
  • Secondly, questions candidates need to ask recruitment agencies when they’re looking for the next step in their career

Questions Organisations Should Ask Recruitment Agencies

Finding the right recruitment agency for you can be challenging.

But it’s important that you take the time to find the agency that will take time to understand your goals, the brief, the kind of candidates you’re looking for and your organisation’s work culture.

Questions To Ask Recruiters

And, of course, you need to know that they’re going to work hard and deliver great results [HINT: Recruitrite will do all this and more!]

Are you the right fit for us?

Most recruitment agencies will have experience across a wide range of verticals, but will they have the specific knowledge and experience they need to find the best candidates for your vacancies.

Do you feel assured that they understand your industry, your business, and its place in the market? Do they know the kinds of people that will actually be a really good fit for your organisation and needs?

First impressions count. And it’s important that you feel confident that the recruitment agency really gets your brief and requirements.

Are you putting us with the right recruitment consultant?

You’ll know from your own business how important it is to have the right person on the job.

And it’s no different when it comes to the person or people the recruitment agency puts in charge of your account and staffing needs.

You’re the client, so it’s only right that you feel confident that the agent or agents have the requisite experience and expertise to properly service your account.

What do people say about you?

Never underestimate how working with a particular recruitment agency may reflect on your business.

Think about it from a job seeker’s perspective – will this recruitment agency give your potential candidates the best possible job search experience?

Things To Ask a Recruiter

Like any industry, there are – we’re afraid – recruitment agencies out there who struggle to deliver a good service to candidates (and, indeed, clients), rarely providing feedback on CVs, not returning calls or updating them about potential job openings.

Take a look into the recruitment company’s reputation and what people are saying about them before making a commitment. Because, if they’ve got a poor reputation, that could not only impact on the service they give you but also reflect badly on your organisation.

In short, only partner with reputable recruitment agencies!

How hot’s your marketing and advertising?

You’re looking for people that will be the best fit for your vacancies, so you need to be sure that your recruitment agency is targeting and engaging with the right candidates.

And that will mean not only connecting with active job seekers but also tempting ‘passive job seekers’ with enticing marketing and strategic advertising.

Good agencies won’t just advertise on job boards but will be forward-thinking in their methodology, targeting social media platforms like LinkedIn, Facebook and Twitter.

How do you select candidates?

Many recruitment agencies will conduct initial interviews on your behalf, so it’s crucial that you get plenty of insight into how they screen and vet candidates.

Are they selecting the right candidates to go through to the next stage in the process? Could they be missing rough diamonds that you’d like to see in the mix?

What type of questions do they ask? What will the interview process look like? Will it be conducted in a professional manner? Remember that you don’t want to get a reputation for working with unprofessional providers.

An excellent screening process is often what separates the good agencies from the rest, so make sure you find out what you need to know.

Candidates

Now to look at the other side of the coin – candidates!

What is the interview process like?

Being put forward for an interview is a great achievement. It means your recruitment consultant believes you have the skills and experience to fill a vacancy.

Don’t forget that recruiters work for their clients, meaning they want to find the best possible candidates for them, so if they’re putting you forward, they must have faith in you.

Recruitment Solutions In UK

In today’s current climate it is uncertain how your interview will be conducted, be it face-to-face or over the phone or via video. So make sure you know all the details before going into it. For example, if it’s face-to-face, find out about parking details or public transport, – or, if online, take the time to test your internet speeds, just to make sure your device can handle it.

How has your agency presented you to their client?

You will usually be interviewed by someone your consultant has been in direct contact with at that business, so it’s important that you understand how you’ve been presented by the agency before you go into the interview.

It’s also worth knowing what information your consultant has passed on. Have they made any changes to your CV, for instance?

Is it a new role?

There’s value in finding out whether the role you are going for is new or if you’re replacing a leaver.

If the job is new, that increases the likelihood that the company is financially stable or expanding. On the other hand, it may also mean that the role will require a bit more trial and error, due to the fact that no-one has done the job before.

If you’re replacing a leaver, this means you will have a clear and coherent set of tasks to undertake. But again, on the other hand, this may mean a little bit more pressure trying to fill the shoes of your predecessor.

Are there internal candidates?

Many companies offer roles internally as well as advertising to external candidates.

This often lends a significant advantage to those internal candidates, because they will naturally have more knowledge of how the business operates, and its working culture.

Knowing this sort of thing may mean that you need to work extra hard to convince the potential employer that you’re the right candidate!

Now to look at the other side of the coin – candidates!

What is the interview process like?

Being put forward for an interview is a great achievement. It means your recruitment consultant believes you have the skills and experience to fill a vacancy.

Don’t forget that recruiters work for their clients, meaning they want to find the best possible candidates for them, so if they’re putting you forward, they must have faith in you.

In today’s current climate it is uncertain how your interview will be conducted, be it face-to-face or over the phone or via video. So make sure you know all the details before going into it. For example, if it’s face-to-face, find out about parking details or public transport, – or, if online, take the time to test your internet speeds, just to make sure your device can handle it.

How has your agency presented you to their client?

You will usually be interviewed by someone your consultant has been in direct contact with at that business, so it’s important that you understand how you’ve been presented by the agency before you go into the interview.

180 Recruitment

It’s also worth knowing what information your consultant has passed on. Have they made any changes to your CV, for instance?

Is it a new role?

There’s value in finding out whether the role you are going for is new or if you’re replacing a leaver.

If the job is new, that increases the likelihood that the company is financially stable or expanding. On the other hand, it may also mean that the role will require a bit more trial and error, due to the fact that no-one has done the job before.

If you’re replacing a leaver, this means you will have a clear and coherent set of tasks to undertake. But again, on the other hand, this may mean a little bit more pressure trying to fill the shoes of your predecessor.

Are there internal candidates?

Many companies offer roles internally as well as advertising to external candidates.

This often lends a significant advantage to those internal candidates, because they will naturally have more knowledge of how the business operates, and its working culture.

Knowing this sort of thing may mean that you need to work extra hard to convince the potential employer that you’re the right candidate!

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